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L2 Cisco Contact Center Specialist, (6 – 12 yrs.), Doha – Qatar

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L2 Cisco Contact Center Specialist, (6 – 12 yrs.), Doha – Qatar

Confidential Company – 1.Candidate will be responsible for managing, installing, configuring, troubleshooting, and maintaining Contact Center software applications – Cisco CVP/Operations Console, Nuance IVR (both inbound and outbound), Call Routing, Cisco Finesse, Calabrio Workforce & Quality Management, reporting and analytics tools like Cisco Unified Intelligence Cente