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City govt urges residents to use Makatizen app to report crimes, access emergency assistance

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City govt urges residents to use Makatizen app to report crimes, access emergency assistance

CALOOCAN CITY, Nov. 24 (PIA) — The Makati City Government is urging its residents, investors, workers, students, and visitors to download the Makatizen app to gain instant access to emergency hotlines and report crimes promptly to the authorities.

“Hangad ni Mayora Abby na maging abot-kamay ang serbisyo ng lungsod. Ang Makatizen App ay nilikha upang mapabilis ang daloy ng komunikasyon sa pagitan ng pamahalaang lungsod at mga residente,” it said on Facebook.

“Sa pamamagitan ng Makatizen App ay mas mabilis na naiaabot ang serbisyo at agaran ang pagsagot sa mga pangangailangan ng mga residente, bisita o turista, mag-aaral, nagtatrabaho, at nagnenegosyo sa Makati,” it added.

The Makatizen app, available on Android and IOS, was created to bring information and public services, including emergency assistance and response, closer to the people who live, work, do business or spend their leisure time in the country’s premier financial center.

“Hinihikayat ang mga Makatizen na i-download ang Makatizen App sa Google Play Store at Apple App Store users para maging updated sa mga kaganapan sa lungsod,” it said.

“Kung may sakuna tulad ng baha o sunog, agad na gamitin ang Makatizen App at pindutin ang SOS,” it added.

“Maaari ring i-report ang mga medical emergency, krimen, aksidente at mga isyu sa barangay tulad ng illegal parked vehicles, sidewalk vendors, informal settlers, stray animals, waste management concerns, construction issues, at mga sirang kalsada at baradong kanal,” it furthered.

The app, likewise, serves to empower Makatizens to use their mobile phones to keep up with the latest developments at City Hall and to actively participate in the governance of the city.

More importantly, it enables them to promptly contact the proper authorities in times of any kind of emergency that require urgent government assistance and intervention.

To recall, the Makatizen app was one of the technology-driven innovations focusing on mobility, resilience and sustainability, which were presented by the mayor at the Smart City Expo World Congress held last month in Barcelona, Spain. Makati, the sole Philippine finalist in the 2019 World Smart Cities Awards, earned the top 6 spot in the Innovative Idea category.

Since the app’s launch in 2017, the city’s central command center at City Hall has recorded a significant increase in incident reports from 150 to 400 incidents per day, subsequently improving response time to emergencies. (PIA NCR)