Quality Analyst – KSA, (3 – 5 yrs.), Riyadh – Saudi Arabia
Quality Analyst – KSA, (3 – 5 yrs.), Riyadh – Saudi Arabia
Teleperformance Global Services FZ-LLC – Analyze adherence to quality policies and procedures by monitoring agents Execute coaching process using internal standards for feedback and coaching- Execute number of observations and feedback required per agent according to the client request or internal standards. Provide coaching and develop agents opportunities by using effective interperson